Important Hotel Information
Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
Reviews
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Stay somewhere else
11/19/2009During my stay at this hotel, i attended a conference. the group rates negotiated through the hotel were more than twice the amount i paid on the travel website. this ...
During my stay at this hotel, i attended a conference. The group rates negotiated through the hotel were more than twice the amount I paid on the travel website. This hotel was supposed to be a five-star. In my room the mirror in the bathroom should have been replaced. Due to spots within the mirror surface. Additionally, the toilet needed a new seat. Most employees were curtious and did a good job. However, the employees at the front desk, didn't seem to have a problem lying to you. The food was ok, but i would give it a two-star. Based on coversations with friends and relatives if you go to Cancun it is much better to go to an all-inclusive resort.
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OUTSTANDING
11/04/2009We had a great experience here, i loved it. the atmosphere was great the people, the service, it was very neat and clean something i'll always look forward to ...
We had a great experience here, I loved it. the atmosphere was great the people, the service, it was very neat and clean something I'll always look forward to in a hotel. The restaurants are awesome, I definately recomend it and will love to stay here again.
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NOT REALLY THAT GOOD !!!
08/02/2009Okay when you walk in you think hey its not to bad. but there's no beach there is but you can't swim in it rocks and bad waves. ...
Okay when you walk in you think hey its not to bad. But there's no beach there is but you can't swim in it ROCKS and bad waves. The food is not to bad .The rooms are horrible small and i got the deluxe room with front ocean view nope no view i told them i got the front view room they said that we go it although it was just the pool view horrible front desk service will not go back. The pool is shallow and the water is hot and the floors a slippery not good for kids. If your traveling with kids it's bad the cars go by really fast if your going outside of the hotel dangerous.
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Was Okay
06/26/2009The staff was okay. the food was not up to par. the pool was a bit dirty along with the hot tubs. the ac in the rooms does not get ...
The staff was okay. The food was not up to par. The pool was a bit dirty along with the hot tubs. The AC in the rooms does not get nearly cold enough. We went on a mayan tour I would not suggest it to anyone unless you want to be away for 8 hours. We got roped into this tour that was about two hours from our hotel which we later found out. The tour supplied no water or food, so just be careful before you book any tours read up on them. I do not think I would go back to this hotel.
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Fantastic Vacation
06/05/2009We were in paradise...excellent services , beatifull hotel.the beach was a dream and the rooms were clean and comfortable.the food at the hotel were very good. if you ...
We were in paradise...excellent services , beatifull hotel.The beach was a dream and the rooms were clean and comfortable.The food at the hotel were very good. If you ride to the town the shops and the local restaurants were excellent too.Overall I will stay again it was a wonderfull vacation...weekend getaway.