Reviews

• Nice hotel, but you can do better.

  Submitted on: 07/13/2008

  The hotel itself was great with great service from all of its staff. however, we were disappointed with serveral items. first, the ridiculous amount for a buffet at its restaurant. ...

  The hotel itself was great with great service from all of its staff. However, we were disappointed with serveral items. First, the ridiculous amount for a buffet at its restaurant. This hotel has about 6 restaurants, but only one was open at a time. Second, although the hotel provides a refrigerator, evidently no outside food or drink is allowed. We were stopped by hotel staff for bringing in some fruit and soft drinks into the building. It wasn't until we threatened to leave and move to another hotel, that an exception was made. You would think that at a 5 star resort, there would be items that are complimentry, but everything had a price, although you had to ask to find out how much something would cost. For example, I was charged a fee for Internet usage in my room. I have never stayed at a hotel of this caliber that does not offer free Internet access.

  • Room Quality
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  • Staff And Service
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  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Pool
  • Activities
  • KidFriendliness
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• Loved it!

  Submitted on: 09/09/2007

  Enchanting facility with lovely grounds. spa is great, plenty offered to stay busy on site, off site activity a bit costly due to location. great atmosphere for relaxing while having ...

  Enchanting facility with lovely grounds. Spa is great, plenty offered to stay busy on site, off site activity a bit costly due to location. Great atmosphere for relaxing while having option to be active at the gym or in the pools

  • Room Quality
  • Staff And Service
  • Dining
  • Activities
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• Get Real Fairmont

  Submitted on: 02/24/2007

  The fairmont princess in acapulco has ridiculously high food prices that do not match the quality of their food as compared to other hotel of equal quality. and their restaurant ...

  The Fairmont Princess in Acapulco has ridiculously high food prices that do not match the quality of their food as compared to other hotel of equal quality. And their restaurant service is of lower quality compared to other hotels of similar standing. It was a serious disappointment at our last stay.

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• Memorable, Stylish & Fun

  Submitted on: 10/21/2006

  Pictures don't do this resort justice. the place is amazing, rooms were fairmont quality, food was endless & superb. gorgeous grounds, nice for walking anytime, beach access is closed (and ...

  Pictures don't do this resort justice. The place is amazing, rooms were Fairmont quality, food was endless & superb. Gorgeous grounds, nice for walking anytime, beach access is closed (and guarded) at night. Very nice pools. Looking forward to a return visit.

  • Room Quality
  • Staff And Service
  • Dining
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• overall good

  Submitted on: 09/05/2006

  The fairmont is in a good location, but is away from the downtown action. the service was excellent, but some of the (less expensive) rooms are tired, with no high ...

  The Fairmont is in a good location, but is away from the downtown action. The service was excellent, but some of the (less expensive) rooms are tired, with no high speed internet (dial up only), broken sliding door locks, old furniture. The rooms that have been updated are very nice, but more expensive. Restaurants on site were very good.

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