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You get what you pay for
10/21/2008Stayed here for a couple of nights in early september 2008. rooms are large, location is a bit off the nightlife district, so if you're into dining out a ...
Stayed here for a couple of nights in early September 2008. Rooms are large, location is a bit off the nightlife district, so if you're into dining out a lot and don't have a car you're in for a goodly walk. This a no-frills hotel, but I must say I did not try out the Spa, which they bill as a major part of their re-inventing themselves. Two things were a turn-off: the outrageously expensive buffet breakfast ($15 pp for a pretty measly ""buffet""), and the fact that they charge hotel guests for using the underground parking garage. They do give you free Wi-Fi, which is pretty fast. The place was clean, and smelled fine. All in all acceptable. It's not the Ritz, but you're paying under $*** a night, so don't expect more.
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Not as expected
09/08/2008I stayed at le nouvel hotel and spa this past weekend (friday - sunday). i was excited about our $$/two nights). we stayed in a standard king room (which we had ...
I stayed at Le Nouvel Hotel and Spa this past weekend (Friday - Sunday). I was excited about our $$/Two Nights). We stayed in a standard King room (which we had changed to after they ""accidentally"" assigned us to a standard two-double bed room). Before I purchased the room for the weekend I had checked out the hotel on their website. The photos seemed very nice, and I was sure we had gotten a good deal. Upon arrival we quickly realized how ""dated"" and ""cheap"" everything was. The lobby is nice, the location is nice, and that's it. Nothing more. The rooms look like they haven't been updated since 1980, it was tiny and lacking in necessities (such as a bar fridge, which is nearly standard anywhere in that price range). Also, the additional lock on the door was broken. Literally, the only good thing about this hotel is the location. If I had paid $$$ less, I would have been satisfied. But for the money, I expected a lot more. I could have easily spent an extra $$/night to stay elsewhere in the same location (downtown Montreal). I'm more upset with the Nouvel Hotel website for their lack of (proper) imagery and details on their rooms. Very misleading. For the money, you'd be better off staying at a Travelodge, or some kind of motel. That's would be a close comparison to this ""hotel'.
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Great Room, Good Location, Poor Staff Communication
09/05/2008We chose this hotel because the rooms looked comfortable, the location looked good, and it had full breakfast included-as well as a great review from another traveler. we got ...
We chose this hotel because the rooms looked comfortable, the location looked good, and it had full breakfast included-as well as a great review from another traveler. We got a studio room with a king bed and sleeper sofa. The room itself was great--spacious and with a proper kitchenette. The beds were not comfortable...both the king bed and the sleeper sofa felt 'lumpy,"" which was suprising because all of the upholstery in the room looked very new and quite fresh. The location of the hotel is good, and it is within walking distance of a number of great attractions and museums. The staff seemed in need of training. When we checked in, they gave us our room keys and pointed us toward the elevators (language was not at issue as we speak French and English). When we got to what should have been our floor, we couldn't find our number so went back downstairs to inquire. We were pointed by the same person toward an entirely different entrance with separate elevators and did eventually find our room there. The first morning of our stay we inquired at reception about the full breakfast that was listed on our reservation and were told that there was no such thing. We showed our travelocity reservation to the receptionist and only then did she tell us where it was. When we returned to our room each day, we had to return to the desk to get our room keys recoded because they apparently kept coding them for one day only though we were prepaid. Parking in the hotel lot was $$per day. Internet access was $$ per day (listed as an amenity). The little inconveniences added up for us and, though we prepaid, we left the hotel a day early.
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Horrible Spa!
08/26/2008I have had a lot of facials in my life, and this was by far the worst! the extraction was so painful i had tears running down my cheeks. after ...
I have had a lot of facials in my life, and this was by far the worst! The extraction was so painful I had tears running down my cheeks. After the mask, she rinsed my face with water, put on a dab of moisturizer and sent me on my way. I left with mask still on my face! Avoid the spa!
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Very good
10/11/2006Great loction, wonderful staff, fine room w/ kitchenette, great ...
Great loction, wonderful staff, fine room w/ kitchenette, great bed
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