Reviews
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I really enjoyed this hotel
08/17/2009I recently said at this hotel while i was in toronto for caribana which is an annual caribbean festival held in toronto and this hotel met all my needs. it ...
I recently said at this hotel while I was in Toronto for Caribana which is an annual Caribbean festival held in Toronto and this hotel met all my needs. It was in a great location and easily accessible. Not wanting to pay for a taxi to the airport, I rode the bus and then the train and the hotel is just a short walk from a major subway station. Trolley's and buses also ride on a street by the hotel so getting around Toronto from that location is very easy. The location is dowtown Toronto so it's easy to get to lots of places. The hotel is a 10 minute walk from a major shopping mall and what could be called Toronto's Time Square. There are also many places to eat in walking distance and if you're there for nightlife like I was, there are lots of clubs within walking distance. The hotel is also in walking distance of many of Toronto's tourist attractions like the CN Tower, the Hockey Hall of Fame and Rogers Centre and the Air Canada Centre. The only negative I had was the hotel charges for their in room wi-fi connections but there are two computers, 1 in the lobby and 1 on the second floor where guest are allowed to use the computers for free. The rooms are nice and clean and well designed. Overall I had a great time in Toronto and this hotel more than met all of my needs.
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not a very Interesting hotel
08/03/2009Thought i got a buy on a downtown toronto hotel for under $*. u s but with the parking and breakfast it was well over $*. and the hotel is certainly not ...
Thought I got a buy on a downtown toronto hotel for under $*. U S but with the parking and breakfast it was well over $*. and the hotel is certainly not a 3.5 star hotel. Locationis not great and the staff leaves a bit to be desired. 0 to 10 for a hotel in toronto I 'll go with a 2.
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our honest experience
07/20/2008Breakfast was not included, so i saved $* per night with your 20% discount but i had to pay $* for breakfast per day. this was very dishonest from you. i made ...
Breakfast was not included, so I saved $* per night with your 20% discount but I had to pay $* for breakfast per day. This was very dishonest from you. I made my deposit in usd and the rate of exchange they applied was not the one shown in their notice in the wall of the front desk, it was lower, with no reason. I choose this hotel, among other reasons, because of the aeroplan miles, but I did not get them either. Last but not least, is that we were treated like third class tourists because we were not the ones who actually paid for the stay and therefore we had no right whatsoever to ask or to claim anything. It was a travel website reservation, and we were told this by the front desk receptionist upon our check in. Not sure we will use again this hotel chain and travel website.
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our honest experience
07/20/2008Breakfast was not included, so i saved $* per night with your 20% discount but i had to pay $* for breakfast per day. this was very dishonest from you. i made ...
Breakfast was not included, so I saved $* per night with your 20% discount but I had to pay $* for breakfast per day. This was very dishonest from you. I made my deposit in usd and the rate of exchange they applied was not the one shown in their notice in the wall of the front desk, it was lower, with no reason. I choose this hotel, among other reasons, because of the aeroplan miles, but I did not get them either. Last but not least, is that we were treated like third class tourists because we were not the ones who actually paid for the stay and therefore we had no right whatsoever to ask or to claim anything. It was a travel website reservation, and we were told this by the front desk receptionist upon our check in. Not sure we will use again this hotel chain and travel website.
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Top Quality in the Middle of Everything!
05/02/2008I thought the novotel toronto centre was great. my room was very comfortable and well appointed... spotlessly clean. and the place seems virtually soundproof. i never heard my neighbors through ...
I thought the Novotel Toronto Centre was great. My room was very comfortable and well appointed... spotlessly clean. And the place seems virtually soundproof. I never heard my neighbors through the walls or ceiling. The folks at the desk were gracious and helpful. And the location is excellent. Cafe Nicole is expensive, but delicous. Service is kind of slow, though. I would definitely stay again.